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Our research

Insight and evidence for service improvement.

Our in-house Research team develops, evaluates and improves our programmes and interventions.


We conduct research into issues affecting our clients, using the findings to improve our work and that of the wider sector. We’re proud to have published research papers in journals such as the Journal of Substance Use, as well as specialist reports and our quarterly insight briefing, Pulse. Our research covers a range of topics, from gambling addiction to the effectiveness of take home Naloxone interventions and the influence of mental health symptoms and substance misuse on re-offending among our clients.


We work closely with our service delivery teams – and with service users – to co-develop new interventions and resources that meet our clients’ needs. We use emerging insight from our own and third-party research to inform our work.


We evaluate all our programmes to measure their effectiveness and find ways to improve them. We also work with ‘third parties’ such as the Justice Data Lab to measure outcomes.

Research highlights

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Our impact

Discover the social impact we create across the diverse areas in which we work.

Read about our impact

The Pulse briefing

Get emerging insights from Forward’s service delivery.

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