Skip to content

Website cookies

This website uses cookies to help us understand the way visitors use our website. We can't identify you with them and we don't share the data with anyone else. If you click Reject we will set a single cookie to remember your preference. Find out more in our privacy policy.

Contact us

How to get in touch with us.

General enquiries

Switchboard: 020 3981 5525

By email:

Head Office address

The Forward Trust
Unit 106-107, Edinburgh House
170 Kennington Lane
London SE11 5DP

Find us on Google maps.

East Kent support line

If you are a client of our East Kent community service, you can call us on our free 24-hour helpline: 0300 123 1186

You can find the contact details and addresses of our different community services on our service pages.

Media enquiries

If you have a media enquiry during office hours (Mon – Fri, 9am – 5pm), please call 020 3981 5533 or email only contact this number with media enquiries. For recruitment queries, call our main number on 020 3981 5525. 

For urgent media enquiries out of office hours ONLY, please call 0779 882 1734. Please do not use this number for non-media related enquiries. 

Feedback and complaints

Forward takes complaints seriously and is committed to improvements. To make a complaint, please email us at