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South East

Vision Housing

Service delivered in the community
Helping people who need somewhere safe to live to find accommodation in the private rented sector, including those in recovery from addiction, those engaging with local authority housing options teams, ex-offenders and those who are homeless with low complex needs.

Who is this service for?

Vison housing is for people who need somewhere to live and are either in receipt of benefits or on low income. We are not able to support people who are currently abusing drugs and/or alcohol.

We are unable to accept self-referrals for this service. Referrals need to come from our designated partner local authorities or charity partners (see below).

However, if you’re not currently working with any of these organisation but need help to find somewhere to live, you can still get in touch with us by calling 0300 1240 440 or using the form below. We will do our best to link you in with other services or partners who may be able to help.

How it works

When you are first referred, we’ll conduct an assessment with you to make sure you meet our eligibility criteria.

We’ll then either:

  • Match you with a suitable property
  • Offer housing advice and refer you to one of our partners if we don’t have somewhere that’s right for you.

Remember: if we can’t house you ourselves, we’ll put you in touch with organisations and local authority teams who may be able to support.

Our dedicated team of Resettlement Workers will help you with everything from property viewings right through to guidance on how to sustain your tenancy. We’ll even provide you with a ‘move-in’ pack of things like pots, pans, bedding and towels, to get you started in your new home.

Our service doesn’t stop once you move in: we offer up to 12 months’ tenancy sustainment and mentoring support (often a peer with lived experience of addiction or offending) including regular visits or ‘check-ins’ by phone or video call. We’ll also link you in with our ‘Forward Connect’ peer community, as well as invite you to attend events, meetings and peer-led activities. 

Referral partners for Vision Housing service

Local authorities:

  • City of London (via the No First Night Out (NFNO) programme)
  • Epsom and Ewell
  • Hackney
  • Harrow
  • Islington
  • Merton
  • Mole Valley
  • Reigate and Banstead
  • Richmond
  • Southwark
  • Tanbridge
  • Tower Hamlets
  • Wandsworth

Charities and not-for-profit organisations:

  • Housing Justice
  • Kairos
  • Prisoners Abroad
  • Steps to Recovery
  • Nehemiah Housing
  • Women In Prison/House 4 Women

Surrey prisons:

  • People who are due to be released from any prison in Surrey and are engaging with Forward’s substance misuse teams are eligible for referrals to Vision Housing.

We also support probation services in Surrey with some of their clients on a case by case basis.

Contact us

Call the team on 0300 1240 440 or fill in the below contact form with your details.

  • This field is for validation purposes and should be left unchanged.

Important information

Due to the Covid-19 pandemic, some of our services have moved online or are delivered by telephone. Wherever safe and possible we still provide face-to-face support.

Other sources of help

Online chat

Get confidential advice and support from our friendly team.

Get support

The house supplied by Forward gave me a bit of my life back and the breathing space I needed to turn my life around.

Darren B, Former Forward client Read Darren’s story