Skip to content

Website cookies

This website uses cookies to help us understand the way visitors use our website. We can't identify you with them and we don't share the data with anyone else. If you click Reject we will set a single cookie to remember your preference. Find out more in our privacy policy.

South East

Dover and Folkestone Hub

Service delivered in the community
We help people that have issues with drugs and/or alcohol and want to make a positive change. We also support the family and friends of people who are worried about their loved ones substance use.

Who we help

Our service is for people who:

  • Are aged 18+; and
  • Live in Dover, Folkestone or the surrounding area (including the Shepway district); and
  • Have issues with drugs and/or alcohol or are impacted by the drug/alcohol use of a loved one (even if that loved one is not ready to get support themselves)

How we help

The support we offer is tailored to each person’s needs, so will look slightly different for everyone. When you first get in touch, we’ll do an assessment with you to understand what will work for you, before putting together a plan of how we’ll work together. Services include:

  • One-to-one and group support
  • A ‘day rehab’ programme for people who want structured support to become abstinent
  • Health checks and testing for blood-borne viruses, including Hepatitis C
  • Help to detox
  • Prescribed medication, Naloxone dispensing and needle exchange
  • Support from peers who have been through similar experiences
  • On-going support from our Recovery Support service

We are unable to accept referrals for people from friends and family members.

Important information

Please note: the service is closed until 1pm on Thursdays.

Due to the Covid-19 pandemic, some of our services have moved online or are delivered by telephone. Drop-in services for essential items, such as Naloxone dispensing and needle exchange, are still available.

Make a referral

If you are a service provider and want to refer a client to us, please complete the referral from below, and return it to us using one of the secure email addresses listed in the form.

Get in touch

(Monday to Wednesday and Friday, 9am to 5pm, and Thursday 1pm to 5pm)

Call us: 01304 248 290

Email us:

(Evenings and weekends)

Call us: 0300 123 1186

Visit us

Maybrook House

Queens Gardens

Dover CT17 9AH

Other sources of help

Online chat

Get confidential advice and support from our friendly team

Get support

My initial chat was amazing: it was the first time in my life that I felt listened to. I was able to sit down and explain my problems, while someone listened carefully and took genuine interest in what I had to say.

Darren L, Former Forward client Read Darren’s story