Adding Up the Success: Reflecting on the Impact of the Multiply Programme in Thanet

A journey of empowerment

The Multiply programme was designed to address the significant gaps in numeracy skills among adults, particularly those who were unemployed and faced barriers to learning. Our data has shown that a staggering 90% of participants reported struggling with poor numeracy skills, which often hindered their confidence and ability to engage fully in the workforce. Additionally, 55% of these learners self-declared learning difficulties, highlighting the need for tailored support in our community. Many learners were also referred from other Forward services in Kent, and were often individuals from disadvantaged groups.

Throughout the programme, we supported 400 learners through one-day and three-day courses.

The impact of our work has shown that for those who completed the three-day intensive programme and undertook a final assessment:

• 73% demonstrated greater confidence and ability when using four operations to solve problems (addition, subtraction, multiplication, and division).
• 60% demonstrated greater confidence and ability in using logic to solve problems.
• 67% demonstrated more confidence in using the course to help with budgeting.
• 98% of learners demonstrated consolidated and newly established confidence in their numeracy.

Throughout the programme, we witnessed numerous success stories. Learners not only improved their mathematical skills but also gained the confidence to pursue further education and job opportunities, with 45% progressing into a positive destination, such as another adult skills programme or a job.  Many reported feeling more prepared for the workforce, with enhanced skills and knowledge that made them more attractive to potential employers.

Keira’s story: Multiply and moving forward

Keira claimed Universal Credit and was referred to the Restart programme in January 2025. Through Restart, she was enrolled on the Forward Multiply course, initially completing the one-day workshop, which focused on budgeting and money management. Keira enjoyed the session, stating:

“It was engaging, particularly the interactive games and Sudoku exercises. Having lived independently since I was 18, I have strong budgeting awareness, but I found value in reinforcing my financial management skills.”

With a solid level of numeracy, Keira then progressed to the three-day Multiply course, which covered more traditional maths concepts and processes. Multiply allowed her to strengthen her mathematical confidence and gain a fresh perspective on practical numeracy skills that could support her future aspirations.

Community Impact & building a legacy

The impact of these courses extends beyond individual success. By improving numeracy skills within the community, Multiply has contributed to a more skilled workforce in Thanet. This, in turn, supports local employers and the economy, creating a ripple effect that benefits everyone.

As we conclude this programme, the legacy it leaves behind is significant. The skills developed by learners throughout will continue to benefit them and their families for years to come. Moreover, the programme has highlighted the importance of accessible adult education and the need for ongoing support in numeracy and other essential skills. 

We urge the current government to invest more in adult education and entry-level numeracy programmes that enable learners to access functional skills courses afterwards. The Forward Trust is grateful to Kent County Council and the Department for Education for commissioning and funding this service.

To find out more about our employment support, visit here.